Frequently Asked Questions

How often will my subscription be re-billed?

If you sign up for a quarterly subscription, you will be billed on the 15th of the month, every three months. For example, if you place an order for a subscription box on January 5th, you will be billed on the 15th, and your box will ship by the 23rd. If you sign up after the 15th, you will be billed the 15th the following month. 

When do you ship?

Orders placed by the 15th of each month will be sent out by the 23rd of the month. Orders placed after the 15th, ship by the 5th the following month. Quarterly subscribers get a new box, shipped every 3 months. 

Can I purchase your products in stores?

Not at this time. We chose to create Persephone Herbals as a direct to consumer shop. We did this to be able to offer reasonable prices, for the highest quality, ingredients we can source. 

Do you make custom products for specific conditions or skin types?

Yes! Persephone Herbals is hand-crafted by a trained holistic esthetician and herbalist. We love making custom products for people, based on their specific needs. Email for inquires.